Vileda

Making online life easier for the biggest name in cleaning.

How do you get loyal customers to change their habits?

People love their Vileda products. A quick scroll through comments on their Facebook page reveals a passionate and loyal community that’s always ready to help others by exchanging cleaning tips and sharing their favourite cleaning tools. Being a Vileda customer is therefore as much about individual choice and convenience, as it is about being part of a group that cares deeply about housecare.

As the tagline goes: “Vileda makes my life easier”. So why was the brand still finding it challenging to convince local customers to buy cleaning products online? As a marketing agency, we had our job cut out for us. Our mission: convincing Vileda’s key over-35 demographic to adopt online shopping, and introducing the range to younger generations.

We presented the client with a comprehensive marketing strategy to meet their business goals, which our team would be in charge of executing over a number of months across a number of digital channels.

“Mark is a focused and talented copywriter. He engaged immediately with our team and project and developed excellently written content that fitted precisely with our brand positioning.”

Antonella Cachia
Marketing Executive, 6PM Solutions

A marketing mix as diverse as their product range

Our first step was to push the benefits of shopping online and come up with irresistible offers that would initiate the first wave of customers to switch over to buying their supplies online. We then leaned into the traction created by these early adopters to pull in doubters and laggards; eventually shifting our focus beyond this key demographic to market to a more diverse clientele, because everyone wants a clean home, right?

This was achieved by creating and promoting original, educational content about cleaning, with a special focus on eco-friendliness and equitable sharing of household chores. This approach helped us strike a chord with the older generation, who loves learning new tricks, as well as younger customers, who will appreciate tips about keeping home tidy.

Systemato was crucial in introducing and expanding certain marketing techniques, such as using Google Ads to increase brand and product visibility with search and display marketing, resulting in substantial conversions. In response to interest in educational social media posts, we decided to expand our educational outreach by launching a blogging platform, where our writers would share cleaning tips and explore the benefits of Vileda products.

As Vileda didn’t have any ongoing marketing campaigns when we stepped in, our people tuned into their needs and launched various initiatives, including partnering with influencer Clare Agius to promote sponsored videos and posts, especially on Instagram stories. We also assisted the client with tasks related to website maintenance and internal presentations.

Services Provided

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Digital Marketing Strategy

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Content Writing

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Design

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Social Media Marketing

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Google Adwords

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Email Marketing

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